> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://hlp.fantasysp.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What is your subscription refund policy?

We always want to ensure you are happy with the service we provide here at FantasySP. We offer refunds within 30 days for annual subscriptions but refunds are not guaranteed. Refunds are based on usage. Refund amounts may be prorated based on the number of days or features used.

| We always suggest that you [import your league](https://www.fantasysp.com/fantasy-assistant/) first before even subscribing to our memberships.

Monthly plans are non-refundable, but you can cancel at any time to prevent future charges via your [memberships page](https://www.fantasysp.com/memberships).

### How to Request a Refund

If you wish to request a refund, please contact customer support and we will see if you qualify for a refund. Our email is info *at* fantasysp.com or click on the floating help icon on any page.

### Refund Eligibility

| Plan Type | Refund Eligibility |
| ---- |
| Annual Subscription | Yes |
| Monthly Subscription | No |
| AI Credits | No |

|| AI Credit Purchases do not expire